Maturing Defense Support of Civil Authorities and the Dual Status Commander Arrangement through the Lens of Process Improvement

Author: Dr Ryan Burke, Dr Sue McNeil The authors advocate the integration of process improvement methods into future Defense Support of Civil Authorities (DSCA) operations. They briefly discuss alternative process improvement strategies and their current state of employment in a variety of DoD programs. Methods discussed include Lean Six Sigma, Total Quality Management, and Capability …

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